|
May 05, 2024
|
|
|
|
HRM 204 - Front Office Management and Procedures3 credits A course designed to provide students with a basic understanding of maximum quality and efficiency in the front office for hotels, motels, and bed and breakfasts. Included are roles of staff, guest safety and key control, daily procedures, impact of latest technology, reservations, registration and accounting, yield management, and night auditing. [SPRING] Three hours lecture per week.
Add to Portfolio (opens a new window)
|
|